Shipping policy

Orders are processed within 2–5 business days after payment is received, unless stated otherwise on the product page. Processing time does not include carrier transit time.

Shipping rates and estimated delivery times are shown at checkout. Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other issues outside of our control.

Once an order is shipped, PIRA is not responsible for carrier delays, lost packages, stolen packages, or incorrect shipping addresses entered by the customer. If your package is marked as delivered but you did not receive it, please contact the shipping carrier first.

If your product arrives damaged or leaking, contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.

Contact: piraparfum1@gmail.com